ServLine®

ServLine® Program

North Utility District of Rhea County (NUDRC) is pleased to partner with ServLine® to help our customers carry the burden of high utility bills due to water leaks.  Water leaks and line repairs can become a heavy burden to homeowners with costs that can exceed a thousand dollars.

 Your ServLine® program offers two levels of protection:

1. Water Loss Protection - The protection pays up to $2,500 for an increased water bill from a repaired plumbing leak and will allow one claim per rolling 12 month period. This service was automatically provided to you and will reflect on your bill as “Resident Leak Protection”

2. Water Line Protection - This protection pays up to $10,000 for repairs or replacement of your exterior water service lines. This protection requires each residential customer to sign up in order to be covered. You can sign up for this service by completing the form below and mailing it or dropping it off at our office or by calling ServLine® customer service at 423-799-1780

You are automatically protected for Water Loss Protection, but need to sign up for Water Line Protection.

For leaks that occur after March 1, 2019, ServLine® will be the only way NUDRC will adjust bills for water charges from water line leaks and breaks.

You may cancel either Water Loss Protection or Water Line Protection (if you sign up and change your mind). However, if you cancel Water Loss Protection you are taking responsibility for all water charges from water line leaks and breaks.

Current Program Rates-Effective 03/01/2019